Legal & Compliance

Terms of Service

Please read these terms carefully before using our website, requesting samples, or placing orders with Zhejiang Zhaoyuan New Materials Co., Ltd.

Last updated: January 15, 2025 Applies to all website visitors
Legal documents and a fountain pen on a clean desk, representing terms of service agreement

Transparent & fair terms

For distributors and foodservice brands

These Terms of Service ("Terms") govern your access to and use of the website operated by Zhejiang Zhaoyuan New Materials Co., Ltd. ("Zhaoyuan", "we", "us", or "our"). By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of our website immediately.

1

Website Use Rules

General conditions for accessing our online platform

You agree to use our website solely for lawful purposes related to evaluating, inquiring about, or purchasing our food packaging products. You must not:

  • Use the website in any way that violates applicable local, national, or international laws.
  • Attempt to gain unauthorized access to any part of the website, servers, or connected networks.
  • Upload malicious code, viruses, or any content that could disrupt website functionality.
  • Scrape, copy, or reproduce website content for commercial purposes without written consent.
Person reviewing terms on a laptop with documents and calculator on a desk

We reserve the right to restrict or terminate access to our website at our sole discretion if we reasonably believe these rules have been breached.

2

Content & Intellectual Property Rights

Ownership of website materials and brand assets

All content published on this website -- including but not limited to text, graphics, logos, product images, packaging designs, photographs, videos, data compilations, and software -- is the property of Zhaoyuan or its content suppliers and is protected by applicable intellectual property laws.

Permitted Use

You may view, download, and print pages from our website for your internal business evaluation purposes only. Any other use -- including republication, redistribution, or commercial exploitation -- requires prior written permission from Zhaoyuan.

Trademarks & Brand Assets

The Zhaoyuan name, logo, tagline, and related brand elements are trademarks of Zhejiang Zhaoyuan New Materials Co., Ltd. Unauthorized use of these trademarks in connection with any product or service is strictly prohibited.

3

Inquiries & Information Accuracy

How we handle product inquiries and data reliability

Business professional reviewing product specifications and documentation

When you submit an inquiry through our website, you agree to provide accurate, current, and complete information about your business, product requirements, and contact details.

  • Product specifications, MOQ, pricing, and lead times are provided in good faith and subject to final written confirmation.
  • Quotations are valid for 15 days from the date of issue unless otherwise stated.
  • Product images on this website are for reference; actual products may vary slightly in color, finish, or dimensions.

While we strive to keep all information on our website current and accurate, we do not warrant that product descriptions, certifications, or other content are error-free, complete, or up-to-date at all times. Final specifications are always confirmed during the quotation and sample approval stages.

4

Third-Party Links

External websites and resources

Our website may contain links to third-party websites or resources -- such as Facebook, LinkedIn, or industry platforms -- provided for your convenience. These links do not imply endorsement, and we have no control over the content, policies, or practices of these external sites.

Disclaimer

Zhaoyuan is not responsible for the availability, content, accuracy, or practices of any third-party websites. Accessing external links is at your own risk, and we encourage you to review the terms and privacy policies of any external site you visit.

5

Limitation of Liability

Scope of our responsibility

To the maximum extent permitted by applicable law, Zhaoyuan shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of this website.

This includes, without limitation, loss of profits, business interruption, loss of data, or procurement of substitute goods or services -- even if we have been advised of the possibility of such damages.

For product-related issues, our liability is limited to the terms set out in the individual sales contract or PI (Proforma Invoice) agreed upon for each order.

Lawyer or legal professional reviewing contracts at a desk with scales of justice

Force Majeure

We shall not be held liable for any delay or failure in performance resulting from events beyond our reasonable control, including but not limited to natural disasters, war, government actions, pandemics, or supply chain disruptions.

6

Governing Terms

Applicable law and dispute resolution

These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law provisions.

Business Transactions

For any order or business transaction, the terms of the signed contract, PI, or purchase order shall prevail over these website Terms in case of conflict.

Dispute Resolution

Any disputes arising from these Terms shall first be resolved through friendly negotiation. If negotiation fails, disputes shall be submitted to the competent court of Zhejiang Province, China.

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

7

Changes to These Terms

How we update this policy

We reserve the right to update or modify these Terms at any time without prior notice. Changes become effective immediately upon posting on this page. We encourage you to review this page periodically to stay informed of any updates.

Last updated: January 15, 2025. The "Last updated" date at the top of this page reflects the most recent revision of these Terms.

8

Contact Information

Questions about these Terms

If you have any questions or concerns regarding these Terms of Service, please contact us using the details below. We aim to respond to all inquiries within 2 business days.

Phone

+86 (0) 574 8888 6666

Mon-Fri, 8:30-17:30 (GMT+8)

Email

legal@zhaoyuan-packaging.com

sales@zhaoyuan-packaging.com

Address

No. 88, Industrial Zone West,

Yuyao City, Zhejiang Province, China

Business Hours

Monday - Friday

8:30 AM - 5:30 PM (GMT+8)

© 2025 Zhejiang Zhaoyuan New Materials Co., Ltd. All rights reserved.

Food-grade packaging Flexible MOQ Reliable manufacturing